Rate Notices
Rates and charges are issued via a Rate Notice. Council issues a number of Rate Notices each year depending on what services are provided to your property, when services commence or end, and when changes occur to your property. Rate Notices are traditionally posted to the property owner, or you can choose to go paperless and receive your Rate Notices via email.
Rate Notices
Important changes to your rate and water notices in 2024/25 (PDF 2.4MB)
Timing of Rate Notices
Rate Notices are issued half-yearly.
As from 2024/25, Rate Notices will include Water Consumption Notices, which were previously issued separately. It is anticipated Rate Notices will be issued in September 2024 (due in October) and March 2025 (due in April).
Supplementary notices are issued when changes are made to a property part way through the year and are issued on an ad hoc basis.
Due Date
Ratepayers have 31 days from the date of issue of the Rate Notice for payment to be made.
Discount
On the general Rate Notice, a 7.5% discount is applied on all current general rates when the Rate Notice is paid in full by the due date, including any brought forward balances from a prior financial year. The discount only applies to the current general rates and does not apply to separate charges, special charges, utility charges or the state government emergency management levy.
Pensioner Rebate
If a ratepayer holds a current Queensland pensioner concession card issued by Centrelink or Department of Veteran Affairs, they may be entitled to a subsidy provided by the Queensland Government Pensioner Rate Subsidy Scheme.
Payment Agreements
If a ratepayer is unable to pay their Rate Notice in full, they should contact Council immediately to organise a payment agreement.
Overdue Rates and Interest Charges
Interest will be charged on all overdue rates and charges 5 days after due date. Interest is compound interest, calculated on daily rests at the rate determined by Council at the Annual Budget Meeting.
Payment Methods
Council offers a variety of payment options to pay Rate Notices.
Go Paperless
Please click/tap here if you would like to receive your Rate Notices via email.