15 August 2021
With water meter readings beginning across the region from Monday 23 August 2021, it’s time for residents to ensure that water meters are easily and safely accessible.
A Southern Downs Regional Council spokesperson said a quick check around the water meter to ensure it is free from garden vegetation and other obstacles would ensure minimal disruption to gardens and assist with an accurate reading.
“As ratepayers are responsible for water infrastructure located on their property’s side of the water meter, it’s helpful if they ensure meters are free from debris, grass, garden mulch, soil and other obstacles,” the spokesperson said.
“Council staff will always make sure the water meter and surrounding area is returned to the way it was upon arrival.”
Residents are also kindly asked to ensure that meter readers can easily gain entry to their property and water meter. If meter readers are unable to access a property because gates are locked or animals prevent entry, a calling card will be left asking residents to contact Council.
Water Notices are scheduled to be issued in October 2021 with the due date being 30 days after the date of issue.
Anyone who is having difficulties paying their notice is encouraged to contact Council prior to the due date to organise a confidential payment agreement.